How do I answer a second, incoming call?

For an Aastra phone, you may answer the second incoming call by pressing the Line key it is coming in upon. This will be indicated by a rapidly flashing light. When the second line key is pressed, the first call will go on hold automatically. You may then go back and fourth between calls by pressing the associated line key.

For a Polycom phone with a single line key, put the current call on hold by pressing the Hold button or softkey. You may then use the down arrow key to highlight the new call the press the Answer softkey to go to the new call.

 

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