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Company Overview

Our Story:

Founded in 1999, LSI is a full-service, integrated communications provider serving the national and international market space across its platform of Voice, Data and Cloud services. LSI helps commercial and wholesale entities expand their data network presence and leverage with an extensive family of voice services as a competitive advantage. LSI offers Hosted PBX, SIP Trunking, and Cloud application solutions as well as more traditional voice services for a truly holistic, one-invoice service solution.

2012 Excellence in Telephony3013 Best of Biz2014 SNJBPSNJ Business People Award 2015SNJ Business People Award 2016

Our Services:

LSI services are offered via three main categories:

  • Voice: SIP Trunking, Traditional Voice (POTS, Long Distance, Toll Free), PRI/Voice T1, Call Center, Voice Conferencing, Hosted PBX
  • Data: Dedicated Internet Access (Data T1, Internet T1, Dynamic T1), Ethernet Services (LSI On-E, Private Fiber, Point-to-Point, Fastpath), MPLS
  • Cloud: Hosted Web & Hosted Email, IPfax, Virtual Office, Office 365 & Hosted SharePoint, Security as a Service (SaaS), Disaster Recovery (Colocation and Business Continuity)
  • Consultative Services: Wireless Expense Management (WEM), Field Services, Information Technology (IT)

Our Network:

Our purpose-built next generation (NextGen) network was specifically designed and implemented to deliver Voice, Data and Cloud-based applications and services to help businesses of all types and sizes communicate more efficiently and effectively with employees, customers and partners – anywhere, anytime. Built from the ground up, our state-of-the-art, fully meshed, private IP network (which includes multiple points of presence and connectivity provided via Ethernet, SONET and DS3 facilities with diverse and redundant topology) ensures maximum availability, low latency and high throughput for all of our On-Net customers.

LSI maintains both national and an international market presence servicing over 14,000 customer locations in 40 states as well as Puerto Rico, Canada, England, Israel, Costa Rica, and Singapore.

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Our Promise:

By choosing solutions from LSI, you have immediate, transparent access to virtually every detail about your account, including:

  • Vision into our proprietary customer web utility logs, which provides:
    • direct visibility into our OSS/CRM environments, what our representatives see, you see
    • The name and direct contact information of every LSI employee that touches your account
    • Timely updates and resolution to order related material, billing inquiries or tickets you submit online as provided for in our SLAs and Statement of Purpose
    • Full billing history
  • Detailed notes on your account from our Customer Care associates
  • The name and direct contact information of every LSI employee that touches your account
  • Timely updates and resolution to inquiries or tickets you submit online
  • Status updates
  • Full billing history

Our Clients